One-stop service for LED display screens is a comprehensive solution that covers all aspects of the entire process from initial demand consultation to final after-sales maintenance, providing customers with convenient, efficient and professional all-round services.
1. Demand consultation and solution design
1. Demand understanding
– The professional sales team will communicate with customers in depth to understand in detail the customer’s needs for the use scenarios, purposes, and expected effects of LED display screens. For example, whether it is used for indoor advertising display, outdoor large-scale events, or information release at transportation hubs.
– Ask about the requirements for technical parameters such as display screen size, resolution, brightness, contrast, and whether there are special functional requirements, such as 3D effects, special-shaped designs, etc.
2. Solution design
– Based on customer needs and the results of on-site surveys, the design team will tailor a complete set of LED display screen solutions for customers. The solution includes the type of display screen (such as indoor small pitch, outdoor full color, etc.), the best size and shape, and the appropriate installation method (wall-mounted, column-mounted, hanging, etc.). – At the same time, we will plan the supporting equipment of the entire display system, such as control system, playback equipment, cooling system, etc., and provide a detailed budget list and project schedule.
2. Product selection and guarantee
1. Product selection
– With rich product lines and industry experience, we will select the most suitable LED display products for customers. Select display screens with high cost performance, reliable quality and in line with the technical requirements of the project from many brands and models.
– For example, for indoor exhibition hall projects that require high resolution and close viewing, small-pitch LED display screens, such as P1.2-P1.8 products, will be recommended; and for outdoor advertising large screens, outdoor full-color LED display screens with high brightness and good protection performance will be selected.
2. Quality assurance
– We will conduct strict quality inspections, including testing of multiple indicators such as pixel quality, brightness uniformity, color consistency, etc. of the display screen and provide a 5-year warranty.
– For example, each LED display module is subjected to aging test to exclude early failed products and ensure that the products delivered to customers are stable in performance.
3. After-sales maintenance and support
1. Fault repair
– Establish a fast-response fault repair mechanism to respond in time when the customer’s LED display fails. Customers can report repairs by phone, online customer service, etc.
– For some common faults, such as damage to individual pixels, power failure, etc.
2. Technical support and upgrade
– Provide customers with long-term technical support, including answering technical questions encountered by customers during use, providing new technical application suggestions, etc. With the continuous development of technology, we will also provide upgrade services for customers’ LED display systems.
– For example, when new display technology (such as higher resolution control chips) appears, we will provide customers with upgrade solutions to improve the performance and function of the display.
One-stop solution for LED display, choose UHLED! Escort you!